Tours & Transfers Terms & Conditions

Tour Terms & Conditions:

• All prices are quoted in Australian Dollars and are subject to change.
• We accept payment via direct bank deposit, paypal, MasterCard or Visa – fees apply for cc.
• Passengers must be at pick up points at the designated time.
• We reserve the right to alter or change vehicles and itinerary.
• Gift vouchers are non-refundable.
• Tour prices are calculated based on agreed numbers. If numbers change, this may alter the amount per person.
• Full payment is required 5 days before tour.

Tour Cancellation Policy:

• More than 14 days prior to tour, full refund less $30 administration fee.
• 5-14 days prior to tour – 50% refund.
• Within 5 days of tour – no refund.

Transfer Cancellation Policy:

• Deposits are non-refundable.
• More than 5 days prior to transfer – 50% refund.
• Within 5 days of transfer – no refund.
• Please note – No food or alcohol to be consumed on tour vehicles.
• Tour the Valley accepts no responsibility for lost or stolen property.

For more information, please read our Website Use Terms of Service and Privacy Policy